Serving Successful Communities.
Starting off on the Right Foot
MLA Advisory has established itself as an authority on the Canadian real estate market. Our dedicated Advisory team maintains an exhaustive understanding of market intelligence. Unique experience and knowledge, combined with our deep comprehension of buyer demographics, are leveraged to produce effective and strategic solutions for your project’s individual market context and opportunity. The objective is always the same – create lasting value and, ultimately, results. The expert MLA Advisory team is invaluable to your success.
Confidently understanding the environment you operate in places your development at an advantage. We undertake an in-depth investigation of external data, such as market trends, absorptions, and pricing. Our exploration spans from macro and micro trends and market transaction values to a full competitive absorption summary and demand analysis.
Creating a product that will appeal to the marketplace rests on the alignment of several variables. Once an optimal location has been selected, we begin a successful product design initiative by tapping into our market intelligence and defining the target market. This in turn is the foundation which will influence product types, unit mix planning, designing for utility, livability, overall aesthetic, and sales results.
A strategic pricing analysis is conducted by drawing from comparables and evaluating market forecasts and complex proforma statements. Our goal is to compose a multi-faceted pricing position that will deliver tremendous value and results, maximizing our clients’ objectives including revenue and absorptions. MLA Advisory’s analytical aptitude will uncover solutions to any pricing challenge.
While MLA Advisory informs and supports the development lifecycle, we also offer the Development Industry independent market intelligence and product design services. Should you require an analysis of a specific market to make an acquisition decision or seek project design and unit mix planning, we have the flexibility to provide this individual knowledge.
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Building a Project’s Legacy
MLA Canada specializes in accentuating the synergy between sales and marketing to produce a tailored and innovative strategy for each real estate project. Our industry-leading team collaborates to produce strategies that are detailed, proactive, clever, and creative. It is crucial to build key messages that are true to your project brand, while championing who you are as a developer. Following a product’s launch, detailed metrics and reporting throughout the campaign keep clients informed and ensure alignment, while placing our client’s objectives and brand identity first.
BRANDING & POSITIONING
We capture the essence of a project and the spirit of a neighbourhood in the creation of a cohesive brand. Beyond high design and communications, we develop a powerful narrative and marketing toolset to present a consistent identity – an identity that supports our sales teams and provides homebuyers with straightforward information they can connect with.
Using the newly shaped brand identity and positioning approach, we formulate an eloquent and logical strategy to best introduce your project to the market. In collaboration with MLA Communications and our sales teams, a layered blueprint outlines timing, target market, media buying strategies and the marketing program as it pertains to prospecting and launching the sales program.
The sheer volume of projects the MLA Canada team has collectively brought to market has led to a deep understanding of what is required for successful marketing execution. A strategy is choreographed with input from our in-house marketing, communications, sales teams, and media buyer to ensure the brand narrative is flawlessly conveyed to the market. The immeasurable details making up each campaign are successfully managed on time and on budget.
Understanding Project Marketing
With a tailored project marketing strategy, your development will realize success. Our team can guide you through the project marketing process to help you comprehend the Branding and Positioning, Launch Strategy, and Marketing Execution phases, and how they will pertain to your individual project.
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Articulating a Powerful Dialogue
The ability to clearly communicate is imperative to motivating sales. Our devoted MLA Communications team with expertise in Public Relations, Social Media, and Event Planning, offers strategic solutions in their efforts to connect people with homes. Compelling conversations are initiated and sustained through a variety of mediums. Housing these departments under one umbrella allows us to engage and identify opportunities at early stages of planning, ensuring a consistent message and brand identity is maintained. Results-driven reporting keeps you abreast of campaign evolution.
Our in-house public relations team develops calculated programs to coincide with business objectives and prepare for any challenges. Brand messaging is incorporated into correspondence, community engagement, and sponsored content. MLA Communications will be the point of contact for enquiries from journalists, fielding media requests for interviews or project profiles. We also provide media training and preparation.
A formidable social media plan is an essential element to your communications strategy, augmenting your paid media strategy. Working from a detailed campaign program and content calendar, community and influencer engagement is accomplished. The content we craft is individually sculpted for pertinent social media platforms, while remaining consistent with the project’s narrative.
Our event planning team converts the project’s narrative into experiential form. Events are meticulously designed to engage homebuyers, realtors, and media. Key components to a project’s lifecycle include media previews, Presentation Centre launch, and ground-breaking ceremonies. It is crucial to a campaign’s success to create a memorable experience.
Anthony S. Lanni
MLA Communications works in collaboration with teams throughout the development lifecycle, while also acting as an independent expert on public relations, social media, and event planning for the Development Industry. If your requirements are limited to assistance with a public relations or social media campaign for your company, rather than a project, we can provide you with that specific expertise.
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Sales & Lease Up
Advancing Your Success
MLA Canada is Canada’s most robust and intelligent sales force – an accomplishment built on our commitment to rigorous training. Our highly-specialized team formulates a clear and logical sales or rental lease-up strategy based on an in-depth understanding of MLA Advisory’s pricing analysis, MLA Communications’ messaging, the product offering, and the marketing campaign. Using advanced sales techniques and exhaustive product training, our intention is to speak to the target market and provide information, champion relationships, and tirelessly engage in follow-ups, resulting in high yield sales. We take great pride in meeting client objectives and exceeding expectations, while nurturing the elevated calibre of our sales team.
Our sales strategies are uniquely tailored for every client and market, leveraging our relationships and experience. They are detailed, yet adaptive, and we know exactly what to execute when to maximize results. Employing data from MLA Advisory and the outcomes of our proprietary Brand and Positioning session, we compose a structured, custom strategy aligned with the brand identity, location, and buyer demographics.
Our finely-tuned sales team is exclusive to MLA Canada, promising dedication and integrity to our clients. Each sales professional engages in a thorough training program over several days and weeks unique to MLA Canada. Depth of experience is broadened with continuous education and emboldening management so our team may confidently uncover sales opportunities.
We curate the optimal team for your specific project, and keep the team focused, motivated, and energized throughout the project’s sales cycle to maximize results. We foster relationships with prospects and realtors, providing profound knowledge and attentive professionalism. Inventory management, strategy adjustments, correspondence, and administration are conducted competently to emphasize solutions and eradicate challenges.
Introducing the MLA Sales Force
Our unique and advanced sales systems will drive your project towards the results you aim for. From Sales Strategy to Sales Management, our highly-trained team is here to inform the progression. We are happy to enlighten you with more details of each element of our Sales Force's process, and how it connects with the development lifecycle.
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Reinforcing a Positive Experience
Recognizing our role as a developer representative, every element of the customer care process is executed with a high degree of dignity, respect, and professionalism. Our Customer Care team is considerate of requests and invites feedback, striving to answer any questions or concerns to give buyers peace-of-mind. From completing executing contracts to managing and coordinating receiving amendments to communicating construction timelines, we create an environment that will make homebuyers homeowners feel informed and comfortable with their purchase.
Our team engages innovative systems, such as Yongle, for contract management, eliminating the need for paper and making the process sustainable and convenient for all parties. Ensuring contracts and correspondence are accurate, complete, and properly executed is critical, particularly in an ever-changing market – our team is always on-point. Intensive and detailed reporting is also conducted with clarity and timeliness.
Acknowledging the value of buyer feedback, we encourage the two-way flow of information with each interaction. Every point of contact is a positive experience, with timely and effective customer communication throughout the process. We are happy to offer language assistance, when necessary. Our approach is empathetic and caring as we speak of the developer’s brand in the highest regard.
A successful transaction relies on professionalism and efficiency. Our sales team works together to streamline the process, crafting a smooth experience for the homebuyer. Documents are prepared with 100% accuracy, due diligence is carried out with precision, and our demeanor is always confident, upbeat and friendly. Upon completion, appreciation is often expressed with thoughtful thank-you gifts.
Defining Better Customer Care
To better comprehend the importance of crafting a positive experience, we can explain the merits of our personalized Customer Care phase and how it will elevate your project to success. This final segment of the development lifecycle is an essential element in leaving a lasting impression.
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